Business: Financial Services
Location: Adelaide, South Australia
Challenge: Sarah’s firm was bogged down with time-consuming admin tasks, which were affecting productivity. She needed a cost-effective solution to streamline back-office functions.
Solution: Sarah outsourced her back-office operations, including data entry and client account management, to South Africa. The team’s efficiency and accuracy allowed her firm to focus on more strategic tasks.
Result: Operational efficiency improved by 60%, and Sarah reduced her overheads by 35%, allowing her to invest in better client services and technology.
Testimonial: “The South African team has transformed our back-office operations. They’re efficient, detail-oriented, and have freed up so much time for our team to focus on what really matters.”