1. Bookkeeping and payroll duties such as calculating hours, adding expenses and updating salaries.
2. Receptionist and answering services, handling incoming phone calls, leaving voicemails, and checking messages.
3. Database building, entry and updates pertaining to sales, lead generation, contacts, CRM, etc.
4. Perform banking needs, like paying bills and transferring funds.
5. Write and send client invoices.
6. Create, format, file, and present weekly reports on sales, deliverables, hours, and tasks.
7. Check emails, respond to customer inquiries, and manage spam.
8. Organize technical support tickets and participate in customer support.
9. Create and send out greeting cards, invitations, newsletters, and thank you notes.
10. Calendar management such as establishing, updating, and managing important events.
11. Schedule potential client meetings and other sales appointments.
12. Launch and maintain cloud computing accounts such as DropBox, OneDrive, Google Drive.
13. Convert, merge, and split PDF files.
14. Create and prepare training manuals.
15. Compose documents from written drafts and dictations.
16. Create forms or surveys for customer feedback.
17. Proofread documents and other office materials.
18. Produce graphs from your spreadsheets.
19. Write articles and blog create blog posts.
20. Guest posting and guest blogging.
21. Compose press releases and newsletters and submit to news release directories.
22. Produce content marketing material, such as white papers and/or e-books.
23. Design brochures and other marketing content.
24. Publish extensive how-to guides and industry-related book reviews.
25. Translate company marketing materials into other languages.
26. Write and submit op-ed pieces to newspapers and websites.
27. Generate list articles on industry-related matters.
28. Respond to comments made on the business’s blog.
29. Interview industry sources to write an in-depth report on markets.
30. Interview previous customers to compose case studies.
31. Develop, update, and optimize SEO web marketing strategy.
32. Conduct keyword research for websites and perform a blog analysis.
33. Set up and create landing pages.
34. Start an in-depth competitor analysis such as targeted keywords and ranked content.
35. Manage sitemap and webmaster submissions.
36. Begin a link-building campaign to generate leads.
37. Off-page optimization like commenting on other blogs, participating in forums and message boards, and responding to the public on news websites.
38. Monitor weekly and monthly Google Analytics reports and observe site traffic.
39. Design advertisements such as banners, side panel graphics and find appropriate, high-traffic websites to place them on.
40. Handle email marketing responsibilities including, creating a new list of email contacts, email newsletters, and promotional copy.
41. Establish follow up emails and auto-responders, updating them according to response rate.
42. Design logos, e-book covers, headers, icons, and other graphic elements.
43. Write broadcast messages and automated messages for social media and other platforms.
44. Reach out to media outlets and influencers to garner profiles by publishers.
45. Open and manage social media accounts on Facebook, Twitter, LinkedIn, and Instagram.
46. Come up with detailed social media profiles and insert links to the company website.
47. Write, edit, and share posts on social networks.
48. Perform a social media audit: conduct a thorough analysis on traffic, shares, and mentions.
49. Observe the company’s competitors on social media by looking at rankings, online visibility, and keyword prioritization.
50. Help maximize your business’s mobile social media presence.
51. Research key hashtag conversations of the day and find out if it fits in with the company’s messages and marketing objectives.
52. Engage with the audience: respond to inquiries, share relevant information, thank customers for mentions and purchases, and posting promotions.
53. Update all social media accounts regularly.
54. Create visuals.
55. Run a social media contest or challenge to get more traffic.
56. Upload targeted photos to online platforms as a marketing strategy.
57. Web design, planning, and developing.
58. Provide technical support through coding on webpages.
59. Install, customize, and update plug-ins and themes.
60. Maintain the integrity of the website as well as functionality, security, and troubleshooting.
61. Install and support payment gateway and ticketing systems for e-commerce sites.
62. Incorporate web applications and programming languages such as HTML, CSS, JavaScript, jQuery, and APIs into company websites.
63. Optimize the user interface (UI) and cross-browser compatibility.
64. Add tags and images to websites and blog posts.
65. Perform regular backups to prevent data loss.
66. Create online forms for content submission, customer feedback, or inquiries.
67. Start an affiliate marketing and launch campaigns for the company.
68. Set up, monitor, and manage other affiliates and respective links.
69. Video editing and input with graphics and music.
70. Upload files to platforms such as YouTube and Vimeo.
71. Edit audio files by removing background noise and improving volume levels.
72. Management and maintenance of audio and video equipment.
73. Trim footage segments and produce rough and final cuts.
74. Record, edit, and create podcasts and add them to a webpage.
75. Creating and editing rudimentary graphic design tasks on image editing software.
76. Write down minutes from meetings and then create a detailed document.
78. Transcription of voicemail, video or audio, podcasts, and meeting recordings.
78. Recruit potential team members and contractors or freelancers.
79. Research important data, statistics, and facts for meetings and use the data to create PowerPoint presentations or blog posts.
80. Perform generic errands for the office, including buying items online, arranging locations for office parties, and hiring a cleaning service.
81. Place ads on advertisement sites and review further marketing opportunities.
82. Find new business opportunities.
83. Train on-site employees, virtual staff members, or freelancers.
84. Turn raw data into a detailed report and slideshow.
85. Develop and deliver slideshow presentations.
86. Search for hotels, book airfares, and map out business trip itineraries.
87. Monitor and report on the latest industry developments and trends to brief SBO.
88. Collect documents for tax season.
89. Create a business-wide project management system online.
90. Manage projects: stay in touch with subcontractors, email reports, use online calendars, and call team leaders to inform them of deadlines.
91. Send a gift card or thank you note to your clients on holidays and anniversaries.
92. Speak with customer service representatives for tech support and/or banking issues.
93. Conduct background, credit, and criminal checks on staffers.
94. Run an internal office challenge so employees can receive bonuses.
95. Put together welcome and goodbye packages for both clients and staff.
96. Search for and contact industry experts or guests to participate in podcasts and webinars.
97. Provide suggestions and recommendations when the company isn’t meeting its monthly, quarterly, and annual goals.
98. Manage customer refunds.
99. Produce customer care scripts for customer service requests.
100. Contact clients regarding overdue payments.